Privacy Policy

Effective Date: November 3, 2025
Last updated: November 5, 2025

1. Introduction

This Privacy Policy explains how Mina Digital Marketing Inc. (“we,” “us,” “our”) collects, uses, and protects personal information when you visit our website https://minadigitalmarketing.com (“Site”) or use our services.
Description: This section introduces the purpose of the policy and affirms our commitment to privacy protection in compliance with global laws such as the TCPA (U.S.) and CASL (Canada).

2. Information We Collect

We collect information necessary to provide and improve our services, including:

Personal Information: Your name, email address, phone number, and billing details.
Technical Data: Browser type, IP address, device type, and usage analytics.
Communication Data: Records of consented SMS, email, or chat communications.
Cookies: Small text files that help enhance website functionality and experience.

We only gather the data required to operate legally, ethically, and efficiently while maintaining transparency about the types of data we handle.

3. How We Use Your Information

We use your data to:

Deliver and manage our services.
Communicate updates, marketing offers, or reminders (with consent).
Improve website performance and user experience.
Comply with applicable laws and prevent misuse.
This explains the lawful and transparent use of information, including marketing communications only when you’ve agreed to receive them.

4. Messaging & A2P Compliance

We follow strict messaging standards under Application-to-Person (A2P) regulations, including:

Obtaining express consent before sending automated or promotional messages.
Providing a clear way to opt out (e.g., reply “STOP” or click unsubscribe).
Including our business name and purpose in every message.
Respecting national rules such as TCPA (U.S.) and CASL (Canada).
This ensures that all text and email communications are compliant, permission-based, and respectful of user preferences.

5. Data Sharing and Disclosure

We may share information only with:

Trusted vendors (like CRM, analytics, or hosting providers) who follow data protection laws.
Legal authorities, if required to meet legal obligations.
Business partners, with your consent, for collaborative services.
Your data is never sold; it’s shared only with trusted parties who help us deliver our services safely and lawfully.

6. Data Storage & International Transfers

Your data may be stored or processed outside your country, but we use secure data transfer mechanisms to protect it (e.g., encryption, standard contractual clauses).

This ensures your information is protected even if processed internationally.

7. Data Retention & Security

We retain personal data only as long as needed and use industry-standard safeguards to prevent unauthorized access, disclosure, or loss.

Protecting your information is our top priority, and we only keep it for as long as it serves a legitimate business or legal purpose.

8. Your Rights

Depending on your location, you may have rights to:

Access, update, or delete your personal data.
Withdraw consent for marketing communications.
File a complaint with a data protection regulator.
You stay in control of your information and can request updates or deletion at any time.

9. Children’s Privacy

We do not knowingly collect data from children under 16 years of age.
This helps comply with child protection and data privacy regulations globally.

10. Changes to This Policy

We may update this Privacy Policy as needed. The updated version will include a new “Last Updated” date.
Users are encouraged to review this section periodically to stay informed about privacy practices.

11. Contact Information

If you have questions or requests about this policy, please contact us:

Email Address: [email protected]

Phone Number: +1 226-917-6462
Business Address: 1107 - 3080 Lincoln Ave, Coquitlam, BC V3B 0L9, Canada

[email protected]